So You Got a Bad Roofing Job: What Do You Do Next?

Aug 7, 2020

When it comes to home improvement projects, few are as critical as getting a new roof. A well-installed roof not only protects your home from the elements, but it also adds value to your property. However, in some unfortunate cases, homeowners may find themselves dealing with a bad roofing job. If you're in this situation, don't worry! Bio-One Atlanta, a leading business and consumer services company specializing in cleaning, is here to help.

Identifying a Bad Roofing Job

Before we delve into the steps you should take next, let's first understand how to identify a bad roofing job. Signs of a subpar roofing installation may include:

  • Leaks or water damage
  • Curling, cracking, or missing shingles
  • Inadequate ventilation
  • Poorly sealed flashing
  • Uneven or sagging roof
  • Improperly installed gutters

If you notice any of these issues, it's crucial to take action promptly to prevent further damage and potential safety hazards.

What to Do If You've Received a Bad Roofing Job

1. Contact the Roofing Contractor

The first step is to reach out to the roofing contractor who completed the job. Provide them with a detailed list of the problems you've encountered and request a thorough inspection. In some cases, the contractor may be willing to rectify the issues or offer a refund.

2. Document the Problems

To strengthen your case, document the issues you've discovered. Take clear photographs and videos that clearly showcase the faulty workmanship. This evidence will be useful if you need to escalate the matter.

3. Seek a Professional Opinion

While waiting for the roofing contractor's response, it's wise to seek a second opinion from an independent roofing expert. Their assessment will provide you with valuable insights into the extent of the problems and potential solutions.

4. Understand Your Warranty

Review the terms of your roofing warranty carefully. If the roofing contractor's workmanship is covered, you may be eligible for repairs or reimbursement. Make sure you follow the procedures outlined in the warranty to maximize your chances of a resolution.

5. File a Complaint

If the roofing contractor is unresponsive or unwilling to address the issues, consider filing a complaint with your local licensing board or consumer protection agency. They can guide you through the dispute resolution process and may take disciplinary action against the contractor.

6. Hire a Reputable Roofing Company

To rectify the bad roofing job and ensure your home is properly protected, hire a reputable roofing company with positive reviews and a strong track record. Do thorough research, check references, and ask for detailed quotes.

7. Document the Remediation Process

As the new roofing team starts the remediation process, document each step. Keep a record of all communication, contracts, and warranties associated with the project. This documentation will serve as evidence and protection in case of any future issues.

8. Consider Legal Action

If all else fails and you've exhausted your options, consulting with a legal professional specializing in construction disputes may be necessary. They can assess your situation, provide legal advice, and help you pursue the appropriate legal action.


Dealing with a bad roofing job can be frustrating and stressful, but remember that you have options. By following the steps outlined above, you can take control of the situation and ensure your roof receives the attention it deserves. Bio-One Atlanta understands the importance of a well-installed roof, and we are here to support you throughout the process.