02 / SERVICE CONTEXT
Every space has a different brief.
Professional cleaning starts with understanding the setting. A room’s use, its contents and the reason for the request all shape the conversation. Separate the tasks you can describe from questions that need an assessment.
01Homes & belongings
Think about the rooms involved and the items that need particular care. Explain what should stay in place, where access is limited and who will make decisions about belongings. Sensitive situations deserve an unhurried conversation.
Read the service section ↗02Shared & working spaces
Describe how people use the property and when rooms are available. A written brief can distinguish common areas from private rooms, identify surfaces that need attention and set expectations for returning the space to everyday use.
Explore area information ↗03Unfamiliar conditions
Some requests need a specialist discussion. If there are unknown materials, unusual odors or other concerns, explain them without disturbing the area. Ordinary cleaning advice cannot establish the nature of a hazard or the appropriate response.
Read the site background ↗