The Top 50 Questions to Ask Before Hiring a Roofing Company

Jul 31, 2021


Welcome to Bio-One Atlanta's comprehensive guide on the important questions to ask before hiring a roofing company. When it comes to such a significant investment as your roof, it's crucial to gather all the necessary information to make an informed decision. We understand that finding a reliable, reputable, and experienced roofing contractor can be challenging, especially with so many options available. To help you navigate through this process, we have compiled a list of the top 50 questions you should ask before hiring a roofing company.

1. How long has the roofing company been in business?

Experience is a key factor when choosing a roofing company. Longevity in the industry demonstrates stability and reliability. It is advisable to look for companies that have been serving the community for a significant period, as they are more likely to have the necessary expertise to handle your roofing project.

2. Is the roofing company licensed and insured?

Make sure the roofing company you are considering is properly licensed and insured. This protects you from any liability in case of accidents or damages that may occur during the roofing process. Ask for proof of insurance, as well as any necessary licenses or certifications required by your state or local authority.

3. Can the roofing company provide references or testimonials from previous clients?

It is essential to hear from past clients about their experience with the roofing company. Ask for references or testimonials that can provide insight into the quality of their work, professionalism, and customer satisfaction. Contacting these references can help you gauge the reliability and trustworthiness of the roofing company.

4. What type of roofing materials does the company specialize in?

Roofing companies can specialize in various types of roofing materials, such as asphalt shingles, metal roofing, tile, or flat roofs. Understanding the company's expertise and experience with your specific roofing material will ensure that they have the necessary skills to handle your project effectively.

5. Does the roofing company provide warranties or guarantees?

A reputable roofing company should stand behind their work. Inquire about the warranties or guarantees they offer for both materials and labor. This will give you peace of mind knowing that in case of any issues, the company will address them promptly and efficiently.

6. What is the company's safety record?

Safety should be a top priority for any roofing company. Inquire about their safety record and the measures they take to ensure the well-being of their workers and your property. A company that prioritizes safety is likely to be more responsible and reliable overall.

7. Does the roofing company have any industry certifications?

Industry certifications validate a roofing company's expertise and commitment to maintaining quality standards. Look for certifications from reputable organizations, such as the National Roofing Contractors Association (NRCA). These certifications indicate that the company is up to date with the latest industry practices and techniques.

8. Can the roofing company provide a detailed estimate for the project?

Obtain a detailed written estimate from the roofing company, outlining the scope of work, materials, labor costs, and any additional charges or fees. This will help you evaluate the affordability and value provided by different companies. Be cautious of low-ball estimates, as they may indicate subpar workmanship or the use of inferior materials.

9. Does the roofing company have a physical office or showroom?

Having a physical office or showroom can indicate the legitimacy and professionalism of a roofing company. It provides a location where you can visit, discuss your project, and view samples of materials. A company with a physical presence is more likely to have the resources and long-term commitment to serve their clients effectively.

10. What is the turnaround time for the roofing project?

Understanding the expected timeline for your roofing project is important. Discuss the estimated start and completion dates with the roofing company. Keep in mind that unexpected weather conditions or other factors may cause delays, but having a general idea of the timeframe will help you plan accordingly.